5 Questions With Joe Harpaz, Modernizing Medicine President, COO

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1.Tell us a little bit about yourself and your background.

I started my professional career focused in technology, earning a degree in computer engineering from Carnegie Mellon University and starting my career at Goldman Sachs. I quickly realized my true passion lay in entrepreneurship, and I co-founded a software company called Immediatech Corporation. The company was very successful and launched one of the first true software as a service (SaaS) solutions – think cloud – focused on the accounting industry. Several years later, the business was acquired by global software and information company Thomson Reuters. I joined Thomson Reuters and ultimately became the managing director of the corporate market. Over the past decade, I’ve been dedicated to innovating, building, scaling and leading the largest global corporate tax and accounting software business; a job I found both inspiring and rewarding. It gave me an opportunity to deal with complex regulatory challenges and sophisticated technology solutions, and to interact with companies across all industries in the US and globally. I scaled this business and decided it was time to once again pursue a more entrepreneurial path. I’ve been tracking the growing importance that technology plays in the healthcare field, and decided to become part of this rapidly changing market. To pursue this passion, I moved my wife and three children to sunny Boca Raton and start a rewarding role with Modernizing Medicine.

  1. What brought you to Modernizing Medicine?

Many factors led me to join Modernizing Medicine. First, the company’s founders, Dan Cane and Dr. Michael Sherling, are extremely impressive businessmen and innovators, but on top of that, they’re also incredible people. They are deeply involved with the community and have created a culture at the company that would be the envy of most organizations.This was a huge selling point for me – working with great people and a company with a strong culture. The passion and dedication that Dan and Michael bring to Modernizing Medicine extends to the entire management team who I have gotten to know. It’s an incredible group through and through. They are on a mission to create real change in the healthcare sector and I am excited to help make a difference.

There is also a lot of innovation happening in healthcare right now. We will all be in the healthcare system at some point in our lives and everyone wants the best outcomes and the best care. Medical providers today are under more regulatory and financial pressure than ever before. Working for a company that is passionate about improving outcomes for individuals and enabling medical providers with some of the best technology is a highly rewarding opportunity. Not only that, but Modernizing Medicine’s approach of having doctors participate in software design and development is unique in the industry. Usability and ease of use are paramount in software design these days, driven by the consumerization of technology. Stellar products and high customer satisfaction rates aren’t necessarily the norm in this industry, however Modernizing Medicine is fully focused on that.

Additionally, having Warburg Pincus, a premier private equity firm, make a $231M investment in Modernizing Medicine in the last year demonstrates their confidence in the company, and enables the company to invest further in growth and customer satisfaction. The blend of my entrepreneurial and large corporate experience has given me a view on how to successfully build, ramp up, and scale software companies and I’m excited to join Modernizing Medicine as the president and COO at this inflection point in the company’s history.

  1. What are you most looking forward to in your new role?

Modernizing Medicine has enormous potential for growth and for doing good. The name speaks for itself. The company has already achieved so much, but the opportunity going forward is truly tremendous. I’m looking forward to participating in and contributing to the exciting journey that’s ahead for the company. There are numerous dimensions for which the company can grow, including adding new capabilities to support medical providers and individuals. My goal is to focus on amplifying existing efforts and helping Modernizing Medicine grow into a major software company.

  1. What do you foresee as being a challenge?

Challenges abound in businesses that grow at the speed of Modernizing Medicine. Maintaining culture, keeping up the high quality of products and maintaining best in class customer experience are always challenges when a company grows past a certain size.

I think the hardest challenge ends up being “people.” People are our real asset. As we   continue to expand, attracting and retaining top talent will be crucial for our ability to sustain growth. This is why our presence and involvement in South Florida is also very important as most of our people are based here.

  1. When you aren’t in the office, what can we find you doing?

Since I’m in the middle of moving from New York to South Florida, I haven’t explored the Boca Raton area that much yet! For the foreseeable future, I’ll be unpacking and organizing, and getting the family situated. Other than that, I’m going to find the time to work on my tennis game and get out for a bike ride to explore! I’m also looking forward to exploring all the restaurants and great food in the area.