- Tell us about yourself and your company.
As a native of Boca Raton since 1959, I serve as a partner in Universal The Communications Company, a more than 20-year-old IT Services provider that serves private businesses and public sector organizations. We are both an agency and a managed service provider (MSP). Our agency has agreements with dozens of Telecom companies to sell their services to the business community. We offer solutions for all budgets including fiber optic and broadband internet access, local and long distance phone service, hosted voice (VoIP) and any service a business may need to communicate.
- How did you hear about Small Business Executive Program offered by Florida State University’s Jim Moran Institute for Global Entrepreneurship in the College of Business?
I graduated from Florida State University and receive email communications from them. That’s how I heard about the Jim Moran Institute and its Small Business Executive Program, which is offered twice a year in both Palm Beach County and Broward County. The sessions were ideal for me since they are targeted for CEOs, entrepreneurs, business owners, presidents and executive directors of small businesses that have been established for at least three years and have five or more employees.
- When did you go through the program?
I completed the Small Business Executive Program in the fall of 2016.
- Tell us about your experience with the program and how it helped your business.
I recognized I needed to hone my leadership skills, so I enrolled in the four-month program, and I am so glad that I did. The Small Business Executive Program connects participants with local experts who help them develop long-term strategies, create practical action plans and learn best practices to manage daily operations. The most beneficial part of the program to me was I learned the importance of constantly evaluating our business model, recognizing my company’s strengths and weaknesses, and preparing a strategic plan for business success.
- What was the best take away from participating in the program?
For me, the best part of the program is still happening. Meeting like-minded business owners who want to continue to help each other led me to join a Jim Moran Institute Peer-To-Peer group. Peer-To-Peer groups are offered to graduates of the executive programs and serve as a safe forum to get perspective from other local executives on any business-related problem you can imagine. It’s invaluable to have this group as a resource so my skills as a leader and entrepreneur can continue to grow. I also regularly attend workshops and conferences led by the Jim Moran Institute and have been asked to address recent graduating classes to encourage them to join a Peer-to-Peer group.