Hand & Stone Massage franchise owner opens Delray location


Staff report

Katherine Chenier said she used to bring stress into people’s lives when she worked as a breaking news reporter.

Now, as the owner of four Hand & Stone Massage and Facial Spa locations, she says she is taking stress out of people’s lives.

Chenier recently opened her newest location in Delray Beach at 900 Linton Blvd., Suite 915.

The business model is intentionally a spa, not a clinic, she said. They provide massages, facials and waxing at affordable price points and offer extended hours, seven days a week to accommodate people with all types of schedules.

There is a membership model that is month-to-month that gives patrons access to discounted rates and benefits, but membership is not required.

Popular treatments include a Himalayan Salt Stone massage with CBD oil and the NuFACE® Microcurrent Therapy facial, which provides a “5-minute facial-lift” by gently stimulating larger surface areas of the face as well as hard-to-reach eyebrow furrows, crow’s feet and smile lines.

The former TV reporter lived in Los Angeles, San Diego, Denver and Dallas covering news for various outlets. She met her husband in 2009 and moved to Canada with him to help build his business as a diamond driller.

After growing his business into a $4 million company in a year, they began exploring franchise concepts in her hometown of Michigan where her parents still resided.

She looked into a coffee idea but that wasn’t her thing. She had been a member of Massage Envy for several years and began to explore their concept.

She was close to opening her own location when in the due diligence period she asked who their competition was. She soon found out it was Hand & Stone and they didn’t have a Michigan location.

She was attracted to the founder’s energetic force and the corporate structure Hand & Stone offered.

She opened the first Hand & Stone in the state of Michigan in 2013. In 2016, she purchased an existing location in Illinois where she grew the member base from 165 to over 1,000. She has since sold that location but expanded to Florida where she moved to escape the cold of Michigan.

She opened the East Boca location in 2017 and then 10 months later opened West Boca. Delray was the next choice for her expansion because it’s the city she calls home.